Our Services

Strategically-driven. Solutions-focused.

We do work that makes a difference to our clients’ business. Unlike a lot of consultants, we don’t just talk about what should be done, we also roll up our sleeves and get on with it – whether it’s a project assignment to meet an urgent need or a long-term initiative to help you completely re-focus your business.

Clients come to us when they need:

  • Authentic engagement with stakeholders
  • Compelling content for internal or external communications
  • Independent strategic counsel
  • Research with meaningful insights and analysis
  • A fresh perspective to business planning
  • Training and workshops that will enlighten, challenge and inspire their best people

At the core of our offering is the promise of the objectivity of seasoned journalists and the expertise of experienced communications consultants – and a commitment to clients who value substance over spin.

Our services include:

Stakeholder Engagement Strategies
We develop stakeholder engagement programmes targeting those key constituents whose actions and PoV can impact an organisation’s reputation and the value of intangible assets. Conversely, we leverage an organisation’s intangible assets to positively influence its stakeholders. Our strategies recognise that effective engagement — and, ultimately, trust — can only be achieved through sustained, authentic and relevant conversation with customers, employees, media, government, NGOs, business partners and others. [↑]

Strategy/Business Planning
We provide a fresh perspective and ideas as organisations develop or refine their business strategies. We draw upon our experience in business management, stakeholder communications and ideation to provide impetus and practical expertise to the business planning process – and the avoidance of tired, unfocused or “retread” strategy during the annual planning cycle. We help you come up with great ideas, strategically differentiate your company and outmaneuver/outperform the competition. [↑]

Key Message Development
We apply the highest standards of journalistic objectivity and independent reality-based perspective to assist clients in developing the authentic, differentiating messages which must be the core of all stakeholder engagement; we recommend effective platforms to ensure those messages resonate. [↑]

Media Relations
We help clients engage effectively with the media; we do so by leveraging our own experience as senior journalists and commentators, our understanding of news, and our appreciation of the kind of relationships which are genuinely valued by the media that matter. [↑]

Content Creation
We bring journalistic integrity and brilliant writing skills to create compelling, credible and relevant content for social media dialogue, website development, editorial opinion placement, speaking opportunities, corporate vision and values messaging, video scripting and company positioning collaterals. [↑]

Issues and Crisis Management
We help organisations prepare for — and respond to – crises as a part of their governance and risk management. We understand that a crisis very often cannot be predicted but an effective response can be planned and managed. [↑]

Corporate Social Responsibility
We develop CSR programmes which reflect an organisation’s core competencies and values and which are created to have a tangible social, environmental and financial impact on a chosen cause or issue. We work on the basis that CSR initiatives must be integrated into the culture of the entire organisation to enhance business performance as well as provide a sense of purpose and contribution. [↑]

Digital Strategies
We enable and facilitate credible conversations between organisations and their stakeholders – allowing companies to monitor and participate in the social media environments affecting their reputation and their business performance. Organisations are today expected to listen to and converse with stakeholders in ways that present extraordinary challenges and opportunities. [↑]

Financial Communications
We draw on significant experience in investor relations and corporate transactions to help clients engage directly with their key financial stakeholders — and with those whose opinions and endorsement can have a crucial impact on value creation and value protection. [↑]

Training & Workshops
Our programmes introduce new ways to look at an issue or respond to an opportunity. Sometimes we simply help an organisation get back to basics; in other cases, we set out to shake up internal thinking, smash silos or develop breakthrough initiatives. Our workshops address issues ranging from stakeholder mapping to vision & values development to strategic planning. Our coaching programmes include media training, presentation skills, creativity and ideation. [↑]

Event Bidding & Marketing
WATATAWA’s senior leadership has unrivalled experience in the strategic bid process and marketing of events of global significance. We have orchestrated successful marketing communications campaigns for major sports events including the Olympic Games and FIFA World Cup, for international expositions, and for national infrastructure and economic development projects. Our unique approach provides creative, compelling and engaging bid campaigns that help you win. [↑]

Public Policy Advocacy
We work with clients on public policy issues to help them respond to challenges and establish a fair and favourable environment in which to operate and grow their business. We analyse the issues and map both the key influencers and the route to credibly and transparently discussing and influencing public policy decisions. [↑]

Stakeholder Research
We work with our specialist research partners to provide clients with the insights into stakeholder attitudes and behaviour which can have a significant and positive impact on strategic decision-making and effective stakeholder engagement. [↑]

What We Do

Our Approach
Adding value through engagement and relevance.

Our Services
Best-in-practice calibrated solutions.

Case Studies
Leveraging opportunities, responding to challenges.

On Measurement
Data and insights that shape strategy.